Effective Date: June 1, 2025

1. Statement from the Compliance Office
At Pinnacle Professional Learning, LLC, your privacy is a priority. We provide professional development, training, and consulting services for adult learners and organizations. This Privacy Policy explains how we collect, use, and protect your information. We do not handle patient data and are not a covered entity or Business Associate under HIPAA.

2. Who This Policy Applies To
This policy applies to:
- Website visitors of www.pinnacleprofessionallearning.com

- Clients receiving consulting or training services
- Current enrollees in our educational programs
- Business partners and collaborators

We do not provide services to or collect information from patients.

3. What Information We Collect
A. Contact & Professional Information:
- Name, email, phone number
- Company name, job title, or role
- Mailing/billing address

B. Program & Service Interaction:
- Enrollment history
- Event or course participation
- Communication records and documentation

C. Website & Technical Data:
- IP address, browser, and device type
- Page visits and site activity via cookies or analytics
- Submitted web forms and inquiries

4. How We Use Your Information
If you submit feedback, forms, messages, or any other content through the Site, you agree:
- You have the right to share that content
- Your submission does not contain unlawful, defamatory, or harmful material
- You grant Pinnacle a non-exclusive, royalty-free license to use that content to improve our services or Site

5. Third-Party Links and Services

This Site may contain links to third-party websites or services for your convenience. We do not control or endorse third-party content and are not responsible for the privacy, accuracy, or practices of those external sites. Your use of third-party resources is at your own risk.

6. Data Security
We take appropriate security measures to protect your data:
- Secure storage and access controls
- Password-protected platforms
- Role-based access to sensitive materials

7. Cookies and Website Tracking
Our website uses cookies and analytics tools to:
- Understand how visitors use our website
- Improve content and navigation
- Customize the user experience

You can adjust your browser settings to disable cookies.

8. Third-Party Service Providers
We work with reputable third-party vendors for tasks like:
- Website hosting
- Email communications
- Scheduling and course delivery platforms

These vendors are contractually obligated to safeguard your data.

9. Data Retention and Deletion
We retain data:
- As long as necessary to provide services
- For legal, contractual, or tax obligations
- Unless you request deletion

To request deletion or access to your data, email [email protected]

10. Your Rights
You may:
- Access or update your information
- Withdraw from SMS or email communication
- Request a copy of communications or enrollment records
- Request data deletion, within legal boundaries

11. Children’s Privacy

Our services are intended for professionals age 18 and older. We do not knowingly collect data from minors.

12. Privacy Policy Updates
This policy may change to reflect updates in law, services, or operations. The latest version will always be posted at www.pinnacleprofessionallearning.com

13. Contact Us
Compliance Officer
Pinnacle Professional Learning, LLC
222 Schank Road, Suite 303
Freehold, NJ 07728
Phone: (888) 587-6846
Email: [email protected]
Website: www.pinnacleprofessionallearning.com